10 Employee Training Expectations and How to Meet Them
Training managers and administrators have their employee training expectations and goals already before them. These are usually aligned with business objectives, mission, and vision.
But what about the employees’ training expectations?
These training expectations from participants and tips to meet them can explain some of the common things learners anticipate about corporate training programs and how you can fulfill them.
1. Communication of Learning Objectives
In a formal employee training setting, instructors and training administrators are guided by clear learning objectives and goals. They are all investing their time and labor to achieve specific outcomes.
How to Meet This Expectation: Clearly define your training goals and communicate them with your learners in advance. You should explain how those goals will translate into improved performance, productivity, and professional growth.
2. Anytime, Anywhere Learning
The idea is that learning should always be available to them at their fingertips, whether they’re at home, commuting, standing in a queue, or sitting in a coffee shop.
How to Meet This Expectation: Adopt a mobile-first approach because mobile phones are a preferred learning device. Also, use eLearning tools with a responsive design that automatically adjust the content layout based on the type of device learners use. To meet such employee training expectations, you can also deploy microlearning that learners find easy and quick to comprehend.
3. Personalized Experience
Product and service personalization is a trend that many big brands follow these days. It keeps customers contended by delivering their needs based on their specifications and is essential for long-term business success.
How to Meet This Expectation: Let your employees choose their learning paths based on their preferences, strengths, and weaknesses. For this, you can evaluate them through a pre-training assessment test so that it becomes easy to develop a training plan for them.
4. Ease of Goal Setting
Many employees expect to get some freedom to set short-term and long-term goals for their professional development. Their managers already communicate the larger business goals but employees would want to adapt them to their needs.
How to Meet This Expectation: One of the best employee training tips to meet such employee training expectations is to let your employees work out their learning goals and milestones and a concrete plan to achieve them within a timeframe. Help them proceed with learning at their own pace. Let them pick training resources and seek support to help them bridge their knowledge gaps.
5. Connection to Real-World Situations
Employees know the power real-life examples and scenarios have on their comprehension. So, this is another expectation they have from any training program.
How to Meet This Expectation: If you’re conducting safety training such as OSHA, make sure you show your employees how-to videos and practical demonstrations at the worksite.
6. Engaging & Interactive Content
This is one of the most common employee training expectations. Learners have come a long way from unidirectional lectures and passive listening in traditional classrooms to interactive models that speak to participants.
How to Meet This Expectation: You can include videos, walk-throughs, gamification, surveys, polls, and quizzes in your training courses. This will generate and maintain a high interest level that positively impacts knowledge acquisition and job performance.
7. Simple & Effective Training
An equally legitimate expectation of employees from workplace training programs is the need to keep training simple, organized, and clear. They expect the content to be well structured so that they easily know from the beginning what to master and how the information is relevant to the work they perform.
How to Meet This Expectation: It has a lot to do with the services of course creators or instructional designers you take for planning and delivering your enterprise training. Whenever possible, keep the information bite-sized, relevant, and task-oriented. Find out what works best for your learners and what is their preferred mode of learning.
8. Collaborative Social Learning
Online learning can breed a sense of isolation, especially when learners are remote, geographically dispersed, and engaged in asynchronous learning.
How to Meet This Expectation: Encourage real-time collaboration between training participants through a social learning forum. Include social or group activities to promote collaboration and teamwork. Some of the top LMS systems support online collaboration tools.
9. Ongoing Support
You can’t expect employees to go it alone, especially when you’re training new hires. Assigning online training courses is just one part of the program. Learners expect ongoing support from their trainers since they need help from time to time.
How to Meet This Expectation: The support can be in the form of a knowledge base, mentorship, regular check-ins and feedback, social learning, and other methods. The key is to give your employees all the assistance they need to realize maximum benefit from your online courses and other training resources.
10. Opportunities for Continuing Education
Employees expect continuous online education and training in addition to onboarding training. This is because they want professional growth or career advancement to stay relevant and current with their job role and industry.
How to Meet This Expectation: Train your employees on fast-changing compliance laws and regulations. This will keep them abreast of industry mandates such as safety rules and data security measures to fulfill their expectations during training and after.
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